I NEVER use the app, but got another notification of how I needed to make the switch, so I did the migration process and my JuiceBox 40 immediately got clocked down to 6 amp charging max. Here’s the bullshit I’ve been dealing with thanks to their new update: Made a post about my current debacle, but got directed here. There is no option to setup notifications for when charging starts/stops, plugin reminders, etc.
Somehow on the history it will show random nonsense, like 0kwh delivered but 16,000kg of CO2 saved which doesn't make any sense. It no longer shows the energy delivery graph from a charging session. The vehicle selection list is missing pretty much every vehicle from the last 2 years, nothing newer than the 2021 model year. That will disable all smart features for that unit and just make it a dumb charger. When adding a 2nd charger, it will get stuck on a "wait for the white led" message indicating the unit configuration has been updated even days later. In the app it won't let you adjust the max amperage. It doesn't record any energy usage info at all from charging sessions. It either caps both chargers at 20A no matter if both are plugged in or not, or acts like we don't have load sharing enabled at all and that overloads the circuit the chargers are on. It won't save any vehicle or ToU settings. Here are the problems we had so farcthat I can remember: On the old app everything worked just fine but the new app just kills it We have 2 40A JuiceBoxes, one we've had for maybe 4 years and the other we got about 1 year ago. I just switched and it is the worst functioning app I have ever seen. It seems that despite what tech support has told me, there is no going back once you migrate. I still recommend that you don’t migrate until you have to. It seems that Enel X is aware of all of these problems and I am hopeful that they’re working hard to fix many of them prior to the Feb 20 sunset of the JuiceNet (including ) infrastructure. A few frustrating mornings with no charge added! Also, Tesla doesn’t provide any way to schedule when charging should stop - only departure time and that doesn’t work for me. I tried using the car to schedule charging and the JB would not charge the car when the car woke and requested charging.
There is no Stop Charging and I find this a huge issue.
There is no means to alter any settings when the charger is in ‘pause’ mode.One Enel X support person said that they do this to make sure that charging is working properly - I’d rather have it work the way it used to. This is particularly annoying - I get an alert from Tesla that my car has stopped charging. There seems to be no way to disable the short charging period that happens whenever you plug your car in.After several resets and conflicting information from phone support, disabling and re-enabling scheduled charging, my car is now charging according to my schedule.Oddly, Enel X has chosen to rename their app to Enel X Way.I’ve been able to reach a ‘workable’ configuration for my JB 40 Pro - but it is not close to what I had using the JuiceNet app.
#Juicebox pro vehicle appears to be y charged update
** Update after several more calls with Enel X ** Would be interested in comments from other JuiceBox owners. They offer no work-arounds or possibility to go back to the ‘legacy’ app once your JuiceBox has been migrated. I spent several hours on the phone with Enel X tech support yesterday and they basically told me to ‘suck it up’ because it is an entirely new app and they’re sorry about the problems. (There is no Stop Charging option in the app and you can’t view or change the scheduled charging settings while charging is Paused.)
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